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How to Ensure Enterprise Availability With Network Outage Prevention

By Pam Baker

IT support services offers more than daily enterprise availability — it also serves as an outage preventative and as a business continuity vehicle. Read More

By Pam Baker
Freelance Writer

September 30, 2016

Avoiding Five Key Mistakes When Deploying Cloud and Virtualization

By Bill Kleyman

Today’s data center has evolved into a distributed, highly efficient environment with multiple nodes. At the forefront of this change is virtualization. At… Read More

By Bill Kleyman
Vice President of Strategy and Innovation at MTM Technologies

September 30, 2016

Big Data Segmentation and the Power of Small Data Analysis

By Daniel Newman

While the Internet of Things (IoT) has caused many businesses to shift their focus toward big data, many forward-thinking individuals are considering the importance… Read More

By Daniel Newman
Founder and President, Broadsuite, Inc.

September 30, 2016

Cognitive Systems Have the Power to Improve Technical Support

By Kendra Gullette

Call centers have a reputation for unsatisfactory customer service. Can a call center powered by cognitive computing improve its image? Read More

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

September 29, 2016

Beyond Cloud Adoption to Cloud-First

By Daniel Newman

Odds are good you’ve adopted some form of the cloud by now, and you’re ready to sit back and enjoy the results. Before you kick up your heels, however,… Read More

By Daniel Newman
Founder and President, Broadsuite, Inc.

September 29, 2016

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